FAQ

A: Apartment locators are your go-to real estate experts for finding the perfect rental! Since most people only move once a year, having a savvy professional on your side can save you precious time, reveal the best options, score amazing deals, and, most importantly, help you sign that next lease with total confidence!

A: It’s completely free! So, what's the catch? There isn't one. Our services are free because we are compensated through the marketing budgets of the properties we represent. Our fees come from their advertising costs and have no impact on market rents. It's essentially like having a free personal shopper, which is a pretty amazing perk!

A: Absolutely! If you're planning a trip to Chicago to search for apartments, we'll handle all the arrangements ahead of your arrival, guide you on building tours, and help you get acquainted with the city and its neighborhoods. Don’t be surprised if we reach out with a few questions before your visit; we want to ensure we showcase the best options for you.

If you can’t make it to Chicago, no worries—we can still assist! We'll visit the buildings on your behalf, take photos or videos, and walk you through the units virtually. We understand that apartment hunting remotely can be daunting, so we might ask a few extra questions to ensure we gather everything needed to make the process as comfortable as possible for you.

A: If time is ticking, don’t worry—we’ve got your back! Just remember, communication is key! So, brace yourself for some questions; the more we know about what you’re after, the quicker we can line up your ideal options. Ready to get started? Reach out and let’s roll!

A: The ideal time to start a touring is when you're prepared to make a decision, typically about 45 to 60 days before your move-in date. Keep in mind that pricing, specials, and availability can change daily. If you tour a unit but don’t act quickly, you may miss out on promotional offers and risk a price increase!

A: It varies, but we usually observe a price increase during the summer months and at the beginning of the year. However, it’s difficult to predict pricing changes, so following us on social media is the best way to stay informed about the latest deals!

A: When you arrive, inform the leasing agent that you're working with Strato Living in your rental application, write your agent's name and “Strato Living" in the referral section. For online applications, select "Broker" or "Strato Living" in the "How did you hear about us?" or "Referral source" section.

A: We can't match that, but if you're serious about moving, share your needs and we'll help find a better deal!

A: We work with managed properties, like apartment buildings, but not with private landlord rentals.

A: Most properties require a gross monthly income of approximately three times the rent. For instance, if the rent is $2,200, you need a monthly income of $6,600 before taxes to qualify.

A: No, you don’t need to sign anything or have any obligations to us. Our service is completely free for you.